2026 Pricing Guide
E-commerce
First-Time Buyers
Data last verified: January 2026
Incident Response Retainer for First-Time Buyers E-commerce Companies
First-Time Buyers e-commerce companies typically invest $20K-$160K per year in incident response retainer. Get quotes from vetted providers in 24 hours.
$20K-$160K per year
Adjusted for E-commerce • First-Time Buyers
Annual contractAnnual retainer
Pricing verified Q1 202645+ vendor interviews127+ data sourcesUpdated monthly
E-commerce Snapshot
Online retail and marketplace companies
PCI DSS for all card transactions
Peak season security critical
Third-party integrations everywhere
First-Time Buyers Buying Behavior
Organizations buying security services for first time
Priorities: Education and guidance, Clear scope definition, Hand-holding
Typical budget: $5,000-$25,000
Buying behavior: Need vendor to explain process, comparison shopping, trust-building
Why E-commerce (First-Time Buyers) buys IR Retainer
Response time SLA: 2-hour vs 24-hour
Included hours: Retainer hours vs pay-per-incident
Scope: Forensics, containment, recovery, legal
FAQs
How much does incident response retainer cost?
Incident Response Retainer typically costs $25K-$200K per year depending on scope and complexity. For e-commerce companies, expect to pay $25K-$200K per year due to PCI DSS and GDPR requirements.
How long does incident response retainer take?
A typical incident response retainer engagement takes Annual contract. Timeline depends on scope, organization size, and complexity of the environment.
How often should you do incident response retainer?
Annual retainer. Compliance frameworks like Cyber Insurance and Business Continuity often require regular testing.
What certifications should incident response retainer providers have?
Look for providers with GCIH, GCFA, EnCE certifications. These demonstrate expertise and adherence to industry standards.
What should I look for when buying incident response retainer?
Key factors include: Response time SLA: 2-hour vs 24-hour; Included hours: Retainer hours vs pay-per-incident; Scope: Forensics, containment, recovery, legal. Avoid vendors who no guaranteed response time.
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