2026 Pricing Guide
E-commerce
Enterprise
Data last verified: January 2026
Incident Response Retainer for Enterprise E-commerce Companies
Enterprise e-commerce companies typically invest $38K-$300K per year in incident response retainer. Get quotes from vetted providers in 24 hours.
$38K-$300K per year
Adjusted for E-commerce • Enterprise
Annual contractAnnual retainer
Pricing verified Q1 202645+ vendor interviews127+ data sourcesUpdated monthly
E-commerce Snapshot
Online retail and marketplace companies
PCI DSS for all card transactions
Peak season security critical
Third-party integrations everywhere
Enterprise Buying Behavior
Large organizations 1000+ employees
Priorities: Continuous testing programs, Global coverage, Strategic partnerships
Typical budget: $500,000-$5,000,000
Buying behavior: RFP process, legal review, multi-year MSA, CISO/CPO decision
Why E-commerce (Enterprise) buys IR Retainer
Response time SLA: 2-hour vs 24-hour
Included hours: Retainer hours vs pay-per-incident
Scope: Forensics, containment, recovery, legal
FAQs
How much does incident response retainer cost?
Incident Response Retainer typically costs $25K-$200K per year depending on scope and complexity. For e-commerce companies, expect to pay $25K-$200K per year due to PCI DSS and GDPR requirements.
How long does incident response retainer take?
A typical incident response retainer engagement takes Annual contract. Timeline depends on scope, organization size, and complexity of the environment.
How often should you do incident response retainer?
Annual retainer. Compliance frameworks like Cyber Insurance and Business Continuity often require regular testing.
What certifications should incident response retainer providers have?
Look for providers with GCIH, GCFA, EnCE certifications. These demonstrate expertise and adherence to industry standards.
What should I look for when buying incident response retainer?
Key factors include: Response time SLA: 2-hour vs 24-hour; Included hours: Retainer hours vs pay-per-incident; Scope: Forensics, containment, recovery, legal. Avoid vendors who no guaranteed response time.
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